Frequently Asked Questions
Shipping
We offer $5 flat rate shipping for all US orders. Limitations to the flat rate include the following:
- Orders will be shipped within two days.
- Orders are shipped USPS Priority.
- This excludes international shipping and expedited shipping.
- We will deliver locally for free. Locally is defined roughly as the area from Haymarket, VA to Leesburg, VA. Send us an email if you have questions about the area or want to make special arrangements.
Customer Service
We at Tandala Coffee understand that our success is the result of satisfied customers. We take pride in what we offer, but if for any reason you are not satisfied with your coffee please contact us.
Wholesale
In addition to our listed offerings, we are able to develop custom roasts to suit your needs. We are able to serve cafes, restaurants, bars, offices, hotels, and more. We will deliver to the Northern Virginia area and can make arrangements for shipping outside our local area. Our success comes from making your coffee business successful. Please contact us to discuss partnering opportunities.
Fundraisers
If you are conducting a fundraiser and would like to sell coffee, please contact us to make arrangements. We would like to help you be successful!
Returns
We cannot accept returns on coffee. However, we value your business and if for any reason you are not satisfied, please contact us and we will resolve the issue.